PRIVACY POLICY

Ilavor Nail Studio ("we", "us", "our") operates the website https://ilavor.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our services. By accessing or using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address (e.g., for booking or inquiries).
• Payment Information: Credit/debit card details or other financial data when you make a purchase (processed by our secure third-party payment processors).
• Technical Data: IP address, browser type, operating system, device identifiers, and browsing behaviour through cookies and similar technologies.
• User Content: Any messages, preferences, or photos you submit to us for consultations or feedback.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, maintain, and improve our nail services and website experience.
• To process transactions and send confirmations or updates.
• To respond to your requests, enquiries, or customer support needs.
• To send marketing communications, promotions, or newsletters (only with your opt-in consent).
• To analyse usage patterns for site optimisation and audience insights.
• To comply with legal obligations or enforce our Terms & Conditions.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies (including Google Analytics and Meta Pixel) to collect data about your interactions with our Site. These technologies help us understand user behaviour, measure the effectiveness of our advertising campaigns, and personalise your experience. You can manage or disable cookies in your browser settings, but some features may become unavailable.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To our trusted service providers (e.g., payment processors, analytics providers, hosting services) who assist in operating our Site and business, subject to strict confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect our rights, property, or safety, or that of others.

5. Data Security

We implement industry-standard security measures (e.g., SSL encryption, firewalls) to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your data.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal data. You may also object to processing, restrict processing, or request data portability. To exercise any of these rights, contact us at ilavor@hotmail.com. We will respond within 30 days.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13 (or other applicable minimum age). We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us, and we will take steps to delete it.

9. International Transfers

If you access our Site from outside the United Kingdom, your information may be transferred to and processed in the UK or other countries. By using our Site, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Ilavor Nail Studio
78 Bennett Loop Clarkland
Postal Code: SA5 4EA, GB
Email: ilavor@hotmail.com
Phone: +44 9576 258535